CART Captioning Services

CART (Communication Access Realtime Translation) is our flagship service — live human captioning that provides equal access for deaf and hard-of-hearing participants in real time. ADA Section 508 compliant.

Remote Live English-Language CART Captioning

Available with real-time AI translation into 100+ languages — an affordable add-on for multilingual events and global audiences.

Real-time human captioning delivered live to any screen, platform, or display. Our professional captioners cover everything from university lectures and corporate meetings to medical seminars, theatrical productions, and large conferences.

  • Live captions delivered directly to participant screens or displays
  • Integrates with Zoom, Teams, Webex, and in-person setups
  • Complimentary standard transcript included with every session
  • Optional Premium Transcript upgrade available
  • 1-hour minimum; billed in 15-minute increments
  • Schedule at least 48 hours in advance
Scheduling

Required at least 48 hours in advance via scheduling@liveaccessmedia.com. Late requests accepted subject to availability.

Availability Guarantee

If no captioner is secured, no charge applies. Contingency procedures ensure captions are always delivered.

Billing

Invoices sent monthly. Payment due within 30 days. Multi-session packages available upon request.

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Real-Time AI Translation — 100+ Languages

Add real-time AI-powered caption translation to any English CART session. Participants can follow along in their preferred language simultaneously — ideal for multilingual events, international conferences, and global audiences.

Affordable add-on to English CART · Per-language rate applies

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Remote ASL / VRI Interpreting

Professional remote American Sign Language interpreting via video for any live event, meeting, or webinar. Our ASL interpreters connect via Zoom, Teams, Webex, and more.

Virtual · Any platform · Any event size

Post-Event Transcript — Included with Every CART Session

Every CART session includes a complimentary Standard Transcript. A Premium Transcript upgrade is available for publication-ready documents.

Standard Transcript

Complimentary
DeliveryWithin 24 hours after event end
EditingSpelling, grammar, punctuation checked; minimal corrections for readability
FormatTitle header, paragraphs, speaker labels (if applicable)
Accuracy~98% based on live feed quality
Best forADA compliance, internal records, quick reference

Premium Transcript

Optional Upgrade
DeliveryWithin 24 hours (priority processing)
EditingAll of Standard + stutters/repeats removed; consistent terminology; extra QA passes
FormatPublication-ready; clear speaker ID; suitable for direct sharing or distribution
Accuracy98.5–99%+ with deeper post-event refinement
Best forWebinars, professional meetings, client-facing or published content
Late Requests

Requests under 48 hours accepted subject to availability and may incur a surcharge. Contact us — we'll do our best.

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After-Hours Events

A surcharge applies for events outside regular business hours (Mon–Fri, 8am–8pm CT).

Cancellation Policy

Cancel by email at least 24 hours before event start at no charge. Late cancellations billed at full estimated cost.

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Multi-Session Packages

Regular or high-volume clients can request custom packages and retainer agreements. Contact us for details.

Captioning, Transcription & Audio Description

AI-assisted production with professional human review. All services are ADA Section 508, WCAG 2.1 AA, and FCC compliant. Standard and Premium tiers for every service — contact us for a custom quote.

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Post-Production Captioning

AI transcription + professional human review — toggleable or burned-in captions for any video.

Standard — AI + Human Review

ServiceAI transcription + light human QA; platform-ready captions
EditingFull spelling/grammar/punctuation; filler words minimized; basic line breaks and positioning
Accuracy99%+ — well-proofed, AI-assisted human captioning
ComplianceFCC / WCAG 2.1 basics: sync, readability, speaker labels
SLA24–48 hrs (up to 60 min); longer files scale to 3–5 business days
Best forWebinars, training videos, intranet, educational content, ADA compliance
Closed:.srt.vttYouTubeVimeoLMS
Burned-In:Re-encoded MP4Source file returned

Premium — AI + Deep Human Review

ServiceAI transcription + deep human QA; publication-grade captions
EditingAll of Standard + aggressive cleanup: stutters, repeats, false starts removed; consistent terminology; extra QA passes
Accuracy99.5%+ — enhanced QA for publication-grade confidence
ComplianceFCC / WCAG 2.1 AA + extra passes; suitable for legal and published content
SLA24–48 hrs with priority processing; same file-length scaling
Best forHigh-visibility content, published websites, legal/HR, client-facing video
Closed:.srt.vttAdditional formats on request
Burned-In:Re-encoded MP4Visual clarity check
Rush available (12–24 hrs) for both tiers. Minimum charge: 5 minutes. Difficult audio may incur a surcharge. Volume discounts for projects over 60 minutes — contact us for a custom quote.
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Transcription Services

Word-for-word AI + human-reviewed transcripts for any recorded audio or video file.

Standard — AI + Human Review

ServiceAI transcription + human QA; word-for-word transcript of recorded audio/video
EditingFull spelling/grammar/punctuation; filler words minimized; basic readability improvements
FormatClean paragraphs, speaker labels if multi-speaker, title/header added
Accuracy99%+ — well-proofed post-production standard
DeliveryClean Word or PDF document within 24–48 hours
Best forInternal use, meetings, podcasts, educational content, quick professional sharing

Premium — AI + Deep Human Review

ServiceAI transcription + deep human QA; publication-grade word-for-word transcript
EditingAll of Standard + aggressive cleanup: stutters/repeats/false starts removed; consistent terminology; extra QA passes
FormatPublication-ready; extra passes for clean, consistent formatting
Accuracy99.5%+ — enhanced QA for publication-grade confidence
DeliveryWord or PDF with priority processing; suitable for direct publishing or client distribution
Best forHigh-visibility content, website publishing, client-facing documents, legal/HR records
Rush available (12–24 hrs) for both tiers. Minimum charge: 5 minutes. Volume discounts for projects over 60 minutes — contact us for a custom quote.
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Audio Description (AD) Services NEW

AI-generated, human-reviewed audio description for blind and low-vision audiences. ADA / WCAG 2.1 compliant.

Audio Description narrates the visual content of your videos — scene descriptions, on-screen text, speaker identification, and significant actions — for blind and low-vision viewers. All three delivery formats are included with every order.

Standard AD

Turnaround5 business days (up to 60 min); longer files 7–10 days
QA LevelFull human review: accuracy, timing, AD best practices, no interpretive language
VoiceProfessional AI synthesized voice (clear, neutral, broadcast-quality). Human narrator available on request.
Best forPlanned accessibility projects, existing video libraries, corporate training

Rush AD

Turnaround2 business days (up to 60 min)
QA LevelExpedited human review — same standards, faster turnaround
VoiceProfessional AI voice. Human narrator available on request.
Best forUpcoming compliance deadlines, new video launches, time-sensitive publishing

Same-Day AD

Turnaround24 hours. Files must be 30 min or less for guaranteed delivery.
QA LevelFocused human review — core compliance and timing checked
VoiceAI voice only — human narrator not available at this turnaround
Best forLegal/regulatory deadlines, urgent compliance, event-driven publishing
All Formats Included: MP3 Narration Two-Track MP4 Open Described MP4
All AD services include: scene/setting description, on-screen text, speaker identification, and significant action narration. Minimum charge: 5 minutes. Volume discounts available — contact us for a custom quote.

April 24, 2026 — WCAG 2.1 Level AA Deadline

Under updated ADA requirements, your organization's captions must meet strict accessibility standards. Live Access Media ensures every deliverable meets or exceeds all requirements.

Real-time captions must be provided live or simultaneously with any streamed video content.

All spoken dialogue must be fully included and accurately represented in captions.

Non-speech audio — sound effects, tone of voice, and meaningful background sounds must be captured.

Accurate synchronization — captions must be precisely timed with corresponding video.

Readable presentation — appropriate font size, strong contrast, and correct positioning required.

Audio Description required for all pre-recorded video with significant visual information.

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Don't wait until the deadline. Organizations that fail to comply face legal and financial risk. Live Access Media's services are fully compliant — contact us today to get your content ready in time.

The Live Access Media Difference

We combine technology with human expertise to deliver accurate, accessible, and compliant services — every time.

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Years of Experience

Deep expertise across universities, corporations, nonprofits, medical events, and broadcast media. We've served clients at every scale.

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AI + Human Review

Our hybrid approach delivers AI speed with human accuracy — ensuring compliance and quality on every deliverable.

Fast Turnaround

Standard and rush options for every service. Tight deadline? We deliver without compromising quality.

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Outstanding Customer Service

Responsive, attentive, and hands-on — we handle every detail so you can focus on your event. Second-to-none responsiveness.

Accessibility Services for Every Organization

From university lecture halls to corporate boardrooms, Live Access Media provides CART captioning, transcription, and audio description services for organizations of every size and sector.

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Colleges & Universities

CART captioning for lectures, seminars, and campus events. We serve major universities across the US, helping institutions meet ADA and Section 508 requirements for deaf and hard-of-hearing students.

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Corporations & Businesses

Real-time captioning for corporate meetings, webinars, town halls, and training videos. Make your workplace inclusive and your video content WCAG 2.1 compliant.

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Government Agencies

Section 508 compliant CART captioning and audio description services for federal, state, and local government events, hearings, and public-facing video content.

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Nonprofits & Associations

Affordable accessibility services for nonprofit organizations, professional associations, and advocacy groups. We help mission-driven organizations be fully inclusive.

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Healthcare & Medical

Accurate real-time captioning for medical seminars, patient education videos, and healthcare conferences. Our captioners have expertise across a wide range of medical terminology.

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Events & Conferences

Live CART captioning for in-person and virtual conferences, panels, and large-scale events. Remote setup means no on-site equipment — we integrate seamlessly with your existing platform.

Request a Quote or Schedule Services

Ready to make your content accessible? Contact us for a custom quote, to schedule a service, or just to ask questions. We make accessibility easy — and we respond fast.

Send Us a Message